Terms of service

Effective Date: July 1, 2026

Last Updated: July 1, 2026

 

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of Bunopili’s website, products, software, mobile applications, connected services, and any related features (collectively, the “Services”).

In these Terms, “Bunopili”, “we”, “our”, or “us” refers to Bunopili.

By accessing or using our Services, including browsing the website, creating an account, placing an order, or using our products or software, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

These Terms should be read together with our Privacy Policy, Cookie Policy, Shipping Policy, and Returns & Refund Policy.

2. Definitions

For the purposes of these Terms:

·“Products” means all hardware devices and accessories sold by Bunopili

·“Services” means our website, applications, software, firmware, cloud services, and related features

·“User Content” means any content you submit, upload, or share through our Services

·“Platform” means any app store, operating system, or third-party distribution channel used to access our Services

3. Eligibility

You must be at least the age of majority in your jurisdiction, or have parental or guardian consent if required, and be legally capable of entering into a binding agreement to use our Services.

If you use the Services on behalf of a company or organization, you represent that you have authority to bind that entity.

4. Use of Our Services

You agree to use our Services only for lawful purposes and in compliance with these Terms.

You must not:

·Violate any applicable laws or regulations

·Attempt unauthorized access to systems or accounts

·Interfere with security, functionality, or performance

·Introduce malware or harmful code

·Scrape, harvest, or misuse website data without permission

We may restrict or terminate access if misuse is detected.

5. Accounts and Security

If you create an account, you are responsible for:

·Maintaining confidentiality of login credentials

·All activities under your account

·Keeping your information accurate and up to date

We are not responsible for unauthorized access caused by your failure to secure your account.

6. Products, Services, and Intended Use

We offer hardware products, accessories, software, and connected services related to smart habitat systems, including aquarium, paludarium, terrarium, vivarium, and environmental control systems.

Product information is provided for general reference only and may not always be complete, accurate, or up to date.

Actual performance may vary depending on installation, environment, power supply, water conditions, humidity, firmware version, app version, network conditions, and third-party devices.

Intended Use Notice

Unless explicitly stated otherwise, our products are intended for hobbyist and general consumer use only and are not designed for life-support, emergency, medical, veterinary, or safety-critical applications.

You remain fully responsible for animal care, monitoring, maintenance, and supervision.

7. Orders and Acceptance

All orders placed through the Services are offers to purchase.

We may accept, reject, limit, or cancel orders at our discretion, including due to:

·Product availability

·Pricing errors

·Fraud or suspicious activity

·Payment issues

·Regulatory or export restrictions

A contract is formed only when we confirm and dispatch the order.

8. Pricing, Taxes, and Payment

Prices may change without notice.

You are responsible for:

·Product price

·Shipping fees

·Customs duties, import taxes, VAT/GST, and other charges (unless otherwise stated)

We may correct pricing errors or cancel affected orders.

9. Shipping, Delivery, and Risk of Loss

Delivery times are estimates only and may vary due to logistics, customs, weather, or other external factors.

Risk of loss transfers when the product is handed to the carrier, unless otherwise required by law.

You are responsible for providing accurate shipping information.

10. Pre-Orders and Backorders

Pre-order and backorder dates are estimates only and may change.

We may delay, modify, or cancel orders due to production, supply, or operational constraints.

11. Returns, Refunds, and Cancellations

Returns and refunds are governed by our Returns & Refund Policy.

12. Software, App, and Connected Services

Some products require or interact with software, firmware, mobile applications, Wi-Fi, Bluetooth, or cloud services.

We grant you a limited, non-exclusive, non-transferable license to use our software solely for intended product functionality.

You must not:

·Reverse engineer or modify software

·Bypass security or access controls

·Use software outside intended purposes

We may update, modify, or discontinue features at any time.

 

Beta and Experimental Features

We may offer beta, preview, or experimental features.

These features:

·may be unstable or incomplete

·may change or be discontinued at any time

·are provided without warranties

·are used at your own risk

13. Subscription and Cloud Features

Some Services may include subscriptions, cloud storage, monitoring, or premium features.

Unless otherwise stated:

·Subscriptions auto-renew

·You may cancel according to billing terms

·Prices may change with notice

·Features may be modified over time

14. Product Compatibility and Network Dependence

Some products depend on Wi-Fi, Bluetooth, mobile operating systems, cloud services, or third-party platforms.

We do not guarantee uninterrupted operation due to factors outside our control, including:

network issues, OS updates, ISP limitations, or platform changes.

15. Intellectual Property

All content, including text, images, designs, software, trademarks, and logos, is owned by Bunopili or its licensors.

You may not copy or use any content without permission.

16. User Content and Community Features

If you submit content, you retain ownership but grant us a worldwide, non-exclusive, royalty-free license to use, host, and display such content for operating and improving the Services.

You are responsible for ensuring your content does not violate laws or third-party rights.

17. Prohibited Conduct

You must not:

·Engage in illegal or abusive activity

·Upload malicious or harmful content

·Impersonate others

·Spam or misuse Services

·Violate intellectual property rights

·Bypass technical protections

·Post harmful, offensive, or misleading content

18. Third-Party Services

Our Services may include links or integrations with third-party services.

We are not responsible for third-party content, policies, or actions.

 

App Store & Platform Compliance

If you access our mobile applications through Apple App Store, Google Play, or other platforms:

·You must comply with the platform’s terms

·The platform is not responsible for our Services

·Any disputes are between you and Bunopili

·Platform rules may apply in addition to these Terms

19. Warranty Disclaimer

Unless otherwise stated in a separate warranty policy, Services are provided “AS IS” and “AS AVAILABLE”.

We disclaim all warranties including:

merchantability, fitness for purpose, and non-infringement.

We do not guarantee uninterrupted or error-free operation.

20. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, including:

loss of profits, data, property damage, animal loss, or system failure.

21. Indemnification

You agree to indemnify and hold harmless Bunopili from claims arising from:

·your misuse of Services

·violation of these Terms

·your content

·violation of laws or third-party rights

22. Suspension and Termination

We may suspend or terminate access at any time for:

·violations of these Terms

·fraud or abuse

·legal compliance

·protection of users or systems

23. Governing Law

These Terms are governed by the laws of Wyoming, United States, unless mandatory consumer laws require otherwise.

24. Dispute Resolution

You agree to first attempt informal resolution by contacting:

info@bunopili.com

If unresolved within 30 days, disputes may be brought in courts of Sheridan, Wyoming, unless otherwise required by law.

25. International Use and Compliance

You are responsible for import compliance, customs duties, and adherence to local laws.

We may refuse orders that violate export or trade restrictions.

26. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, supply chain issues, or internet outages.

27. Severability

If any provision is invalid, the remaining provisions remain effective.

28. No Waiver

Failure to enforce any provision does not waive our rights.

29. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Bunopili.

 

Contact Us

If you have any questions about these Terms, please contact us at info@bunopili.com.